Getting support

We offer helpful staffmembers comprised of moderators and administrators who are willing to assist our members with various aspects of the platform. Before asking for support, you should read through our documentation and ensure that what you’re asking hasn’t already been addressed herein.

What is your “server”?

Our Minecraft server offers several methods of interaction through various clients, and powerful tools for getting the most out of this gameserver.

It’s really to join the server: you can connect using the domain (service record) or as a server address using the direct connect box, or by adding us to your multiplayer list.

Direct connect to the server

Java client versions from 1.8.9 to 1.12.2 are natively supported, and versions from 1.6.4 to 1.17.1 can connect to the server. Support for the Bedrock client version 1.16.100 is being offered at an experimental stage through the domain.

Practical implications of Cuberite

Because we use the Cuberite server software and have written open-source replacements for various plugins, our server’s performance is reasonably increased when compared with the game’s default server or softwares that rely on its code.

  1. /lag will calculate the average ticks per second (t/s).
  2. /memory will calculate the amount of memory being used.

If the server encounters a fatal error or becomes unresponsive, it is programmed to automatically restart. On average, the server takes less than two seconds to fully restart and can reload onboard plugins in under one second.

Open-source and extensible

Cuberite plugins are written in the high-level Lua programming language with a programming intermediary for scripting. Each of our server’s plugins are open-source and being continually updated to improve the experience of building with our tools.

  1. /plugins lists configured plugins.

Instead of maintaining a large number of plugins, we maintain just three; Basics: which provides fundamental commands, Extras: which provides ease-of-use features, and Edits: which replaces Voxel/WorldEdit with a single toolset.

How do I import/export my builds?

Our members retain sole ownership and the right to access their builds which are uploaded or created on our server. Because of this, we offer easy methods for these works to be stored, downloaded, and shared with the rest of our community.

The Edits plugin allows for architects to save, load, and index selections which are copied to a member’s clipboard. Schematics are a file format used by WorldEdit/MCEdit/Schematica with which our plugins are fully compliant.

  1. /formats will list supported schematic formats.
  2. /schematics will list operable, public schematics.

Currently, only one file format (.schematic) is supported by the plugin, although this may change as the game’s featureset grows, and our server potentially adopts better ways of saving blockdata.

There is no limit to the amount of schematics stored on our server, as our architects can create as many schematics as necessary, provided they each bear unique names as schematic files cannot be overwritten or deleted unless so ordered from console.

  1. //schem load <filename> will load a schematic to your clipboard.
  2. //schem save <filename> will save a schematic to the server.
  3. //schem import <link> will import a schematic to the server with a direct download.
  4. //schem download <filename> will provide a direct download to a schematic on the server.

Importing schematics from weblinks will not work if used with a link that does not offer a direct download to the .schematic file. If the file is compressed or in a container, the command will not extract it.

Because of the plugin’s efficiency, there is no limit to the size of clipboard selection that may be saved as a schematic. If a member’s clipboard is deemed too large for the server to compute, then it will be reduced to the value of an empty clipboard.

Export builds with the file server

Server worlds and schematics are served as static content on a file server so that our members may easily download them to their own machine. These files are brought from the source, thus providing an accurate list of all schematics on the server.

Using the command //schem download

When downloading an individual schematic, members should obtain the creator’s permission, as the schematics which are uploaded or saved to our server do not belong to us. At the creator’s request, we can unlist schematics from the file server.

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